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Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Yes! Domestic orders are all sent with Australia Post E-Parcel express service as a reputable shipping agency. For international orders, we offer delivery with DHL express courier service as a reputable shipping agency.
We take satisfaction in providing our customers with fast and reliable shipping and thus offer express as our standard preferred method with our reputable delivery services.
- Australia: Australia Post Express is a flat rate of $10 AUD Australia wide.
- Free shipping on orders over $150 AUD.(Australia Only)
- USA/ Canada/ Mexico: DHL express is $20 AUD.
- International: DHL express is $20 -$30 AUD worldwide depending on receiving country selected at checkout.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
Import duties and taxes are not included in the item price or shipping cost. These charges are your responsibility and will be collected from you by the carrier. Duties /Taxes on goods vary widely depending on the product value and the country you are having your order delivered to. Auguste will include a commercial invoice declaring the full dollar value paid on international shipments. If you refuse a shipment from Auguste The Label, you are responsible for the original shipping charges as well as the import and return fees that may be incurred upon delivery back to us.
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.
We are sincerely apologetic that there is a concern with your order. Please contact our friendly Customer Care for personalised support. (Please quote your order number with your inquiry)
Currently, we are not able to offer exchanges, so if you would like another size/style you will need to place a new order via our online store. You can then send the unwanted item(s) back to us for a refund as per Returns Policy above.
At this time Atomic Watch & Style is not able to process returns for online orders. Any online order must be returned following our online Returns Process.
You can contact us through our contact page! We will be happy to assist you.
All orders are final once they have been processed through the checkout. Unfortunately, no further changes can be made to your order once processed including and not limited to; removing and/or adding items to your order, combining orders or cancelling your order.
Please ensure all details on your order are correct before confirming your checkout. In particular, we recommend double-checking your email address, delivery address and the acceptance, and accuracy, of promotional codes.